Refund Policy

💸 Refund & Exchange Policy – AR COLLECTION

We want you to shop confidently at AR COLLECTION.

Eligible Refund or Exchange Cases:

  • You received the wrong product.

  • The item is damaged or defective upon delivery.

  • The item is incomplete or missing components.

Process:

  1. Contact us within 48 hours of receiving the item.

  2. Share your order number and clear photos of the item and packaging.

  3. If eligible, we will arrange return or exchange.

Important Notes:

  • Items must be unused, unworn, and in original packaging.

  • Refunds are processed via bank transfer or store credit within 7–10 business days.

  • No returns or exchanges on sale items, custom-made jewelry, or if reported after 48 hours.